Shopping Information

What Shipping Methods Are Available?

There is a single shipping method and fee that will be added at checkout.

How Long Will It Take To Get My Package?

Typically it will take 2 weeks to receive your package. During the current pandemic, you can expect orders to take up to a month to ship.

Do You Ship Internationally?

Presently we ship only to the USA.

Payment Information

What Payment Methods Are Accepted?

Currently we process all payments with Stripe Payment Gateway.

Orders and Returns

How do I place an Order?

To place an order, add items to your cart and follow through the checkout.

Do I need an account to place an order?

You may checkout as a guest, but you can also create an account to access features such as Wishlist.

Who should I to contact if I have any queries?

Send an email to primitiveanimalsllc[at]gmail.com with any questions or concerns about this website, your order, or to say hi.

How Can I Cancel Or Change My Order?

All orders are final as of present. Send an email to primitiveanimalsllc[at]gmail.com to make a request and I will do my best to provide assistance.

How Do I Track My Order?

This is a small project – send me a message on Instagram or by email and I’ll see what I can produce.

How Can I Return a Product?

I’ll accept returns – just send me an email letting me know.